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FAQ
Here are the answers to some of the most common questions we hear. Simply click on the question below to find the answer.
What is Free Membership and Paid Membership?
How can I add my Profile FREE?
Can I change my Profile information anytime later?
How can I upload my photo?
How do I find my future partner?
How do I contact other members?
Where do I get my e-mail messages when another member sends me an anonymous e-mail?
How do I reply to an anonymous e-mail from another member?
What is 'Mail Box'?
I'm a Free Member, How do I upgrade to Paid Membership?
I forgot my User Id and Password. Where can I get them?
What is 'Member - Home' page?
What are Contact Lists and Blocked Lists?

What is Free Membership and Paid Membership?
We offer two types of memberships
  • Free Membership : Free Members have access to all features of Totally Oshwal Matrimonials and there is no expiration date ever. You can keep your Profile as long as you need.
    Click here to create your Profile absolutely FREE!

  • Paid Membership : Free Members can upgrade to Paid Membership to enjoy unlimited exchange of written messages with all members including Free members. In addition, Paid members are displayed on top of search results to get maximum response.

How can I add my Profile FREE?
You can create your Profile FREE in 1-2-3 easy steps:
  1. Account Information - Here you'll choose your User Id and Password. You'll also tell us where your e-mails should be sent.

  2. Profile Information - Here you'll tell other members who you are?

    And that's it!

Can I change my Profile information anytime later?

Yes, you can change your Profile, Photo, Your Requirements, Email and Password anytime and the changes are updated instantly.

How can I upload my photo?

After a successful Logon, click on 'View/Edit Profile/Upload Photo’. You can upload your scanned photo for FREE! And you can also replace or delete your photo anytime and the changes are updated instantly. We encourage you to upload your photo, as members with photos get 300% more responses than members without photo!

How do I find my future partner?
You can find other members in three ways.
  • Quick Search: If you know the User Id of the member you are looking for.
  • Browse: Simply enter few fields to scan through our huge database
  • Advanced Search: Here you are presented with several fields to fine tune your search

How do I contact other members?

You contact other members through our anonymous messaging system. Your true identity and personal information including your email is NOT disclosed to any member.

Members can exchange unlimited messages with other members. Paid Members can exchange written messages with all members including Free members.

Where do I get my e-mail messages when another member sends me an anonymous e-mail?

You'll get all your messages in your 'Mail Box'. You can access your 'Mail Box' from 'Member - Home' page.

How do I reply to an anonymous e-mail from another member?

Logon with your User Id and Password. Click on 'Mail Box' from 'Member - Home' page. Then click on a message to read. Then click on 'Reply' to reply to the message.

What is 'Mail Box'?

'Mail Box' is similar to any web based e-mail like Yahoo Mail or Hotmail. 'Mail Box' stores all your messages you sent and receive.

I'm a Free Member, How do I upgrade to Paid Membership?

Upgrade to Paid Membership to exchange written messages with all members including Free Members. Paid members are also listed on top of search results so they get maximum visibility. The charges will be displayed soon. Till then enjoy the free service.

We will accept all major Credit Cards including International Credit Cards, Checks, Money Orders(MO) and Demand Drafts(DD) payable in US Dollars or British Pounds. And when your Paid membership expires you are automatically converted back to Free Member.

I forgot my User Id and Password. Where can I get them?

Click here to retrieve your UserId and/or Password.

What is 'Member - Home' page?

'Member - Home' page is like the control panel of your Profile and membership. You are automatically taken to 'Member - Home' after a successful login. You can perform all the membership activities from here.

What are Contact Lists and Blocked Lists?

These are special lists used to keep your short listed members. Use the 'Contact List’ to keep the members you are interested in. If you do not want a member to contact you again, move the member to the Blocked List. Note that other members will not know about your Contact or Blocked lists.



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05-Feb-2012